I have tried everything I could think of, but have gotten nowhere.Ī Customer support recommended uninstalling and reinstalling both the 2005 and the 2008 versions. It was only recently, then, that I discovered the problems with using them. They both had (seemingly) worked just fine at that time and my data files exceeded 85MB each.īut right after getting the 2008 version, I quit working on my family history and I have not tried using either one until now. On a related note, I had discontinued use of (but had not uninstalled) my previous version, Family Tree Maker 2005, whenever I first got the FTM 2008 version over 6 years ago. When I try to run the downloaded executable file, it begins to extract the cab files, then starts preparing the InstallShieldWizard but then only gets halfway through before crashing.Īn error message pops up with: "An installation support file 'C:\Documents and Settings\Owner\Local Settings\Temp\\_IsUser.dll' could not be installed.
FAMILY TREE MAKER STARTER EDITION 2005 SOFTWARE
Once installed the software is good for only 14 days. I have a handfull of older Family Tree Maker data files that I need to convert to a readable format for use on the newer version 2008-2014 FTM programs.Ī says that Family Tree Maker 2005 SE (Starter Edition) has the capability to do this and provides the downloadable 2005 SE Installer file, ftm2005se.exe, which I placed on my desktop. I have a x86 desktop 5310S desktop from Gateway running WinXP SP3 and IE8.